What are the check-in and check-out times at Novotel Madrid Center?
Check-in is at 14:00 and check-out is at 12:00.
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Novotel Madrid Center – A Favorite for Families in Madrid
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Key details
About the Hotel
O'Donnell, 53, Madrid, 28009,
- Close to El Retiro Park
Great
8.7
8.9
4.2
4.2
4-star hotel with extensive event space in Salamanca
Event Facilities
Novotel Madrid Center holds the title of the largest Novotel in the world, boasting
Room Variety
The hotel features
Prime Location
Located in the Salamanca district, the hotel offers immediate access to key attractions like the El Retiro Park, which is just a 5-minute walk away. Its proximity to the Express 24-hour Airport Bus and O'Donnell Metro station ensures easy transport to Madrid-Barajas Airport and the city center. The hotel's location also allows effortless exploration of the surrounding cultural and commercial spots.
Culinary Offerings
The
Family-Friendly Services
Novotel Madrid Center includes a
Highlights
Event Facilities: 3,000 m² of exclusive event space
Room Variety: 790 rooms and suites
Location: Elegant Salamanca district
Culinary: Eat Bar with 24-hour service
Family-Friendly: Kids' Corner and childcare services
“This modern hotel in Madrid's Salamanca district emphasizes both family-friendly features and business conveniences, and stands out for its rooftop pool, a refreshing addition for an urban hotel. I appreciate the range of dining options and its proximity to transport links and El Retiro Park. It strikes me as a solid base for exploring the city or hosting events.”
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
- Standard Twin Room2 persons25 sq. feet2 Single bedsAir conditioningHeatingroom details
- Standard Queen Room2 persons25 sq. feet1 King-size bedAir conditioningHeatingroom details
- Standard Queen Room Sofa2 persons25 sq. feet1 King-size bedAir conditioningHeatingroom details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Lift
- Coffee shop
- Vending machines
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's buffet
- Board games
- Children's play area
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Rooftop pool
- Seasonal outdoor pool
- Sun loungers
- Sun terrace
- Garden area
- Leisure/ TV room
- Solarium
- Pool with view
- Shallow end
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Parquet floor
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Dining Onsite
At the Novotel Madrid Center, dining transforms into a delightful exploration of Mediterranean and Spanish flavors. The Eat Bar by Novotel invites guests to savor traditional dishes, craft drinks, and a relaxed atmosphere, making it the perfect spot for any meal, from casual lunch to evening cocktails.
Novotel Madrid Center Location
O'Donnell, 53, Madrid, 28009,
Explore Madrid
Local Highlights
El Retiro Park
17 minutes walking
A vast green oasis in the heart of Madrid, perfect for a leisurely stroll, picnics, and paddle boating on the lake.
Museo Nacional Thyssen-Bornemisza
25 minutes walking
Impressive art collection featuring works from the Middle Ages to the late 20th century. Offers guided tours and occasional free entry.
Plaza de Cibeles
20 minutes walking
Iconic square known for its stunning fountain and the impressive Cybele Palace, a must-see for photo enthusiasts.
Palacio de Cristal
20 minutes walking
Beautiful glass pavilion hosting temporary art exhibits and surrounded by picturesque gardens, ideal for a peaceful escape.
Community of Madrid Sports Centre
4 minutes walking
Offers various sports facilities, including swimming pools and gyms, perfect for fitness enthusiasts and families.
Bike Rental at El Retiro Park
17 minutes walking
Rent bikes to explore El Retiro Park at your own pace. Ideal for families and thrill-seekers looking for outdoor fun.
Yoga Classes Near the Park
10 minutes walking
Relaxing yoga sessions in nearby studios, providing a soothing escape for guests seeking tranquility and wellness.
Rodilla
1 minute walking
Casual eatery famous for sandwiches and fresh salads, ideal for a quick bite. Vegetarian options available.
El Horno de O'Donnell
1 minute walking
Charming bakery serving delicious pastries and local fare. A great spot for breakfast or an afternoon coffee.
La Hoja
3 minutes walking
Innovative dining with a focus on fresh, seasonal ingredients. Reservations recommended for this popular local spot.
Teatro de Madrid
30 minutes walking
Offering a range of performances from ballet to contemporary plays. A cultural hub for all ages, with family-friendly shows.
Jazz Bar Near Gran Via
30 minutes driving
Lively jazz venue featuring local musicians, perfect for a night out. Check for weekly live sessions and themed events.
Tips on navigating the city
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Property information and rules
Check-in
from 14:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site (reservation might be needed) at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of EUR 26 per person per day.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are not allowed.
Languages
English, Spanish, Italian
Number of floors:
8
Number of rooms:
864
Former name
Hotel Convencion
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Show moreShow less
Pros
Kind staff
Clean rooms
Good breakfast
Rooftop terrace
Modern rooms
Cons
Uncomfortable beds
Expensive price
Guest reviewsbased on 2093 reviews
Ralph from Canada
Family with children
Executive Queen Room Lounge Area
3 nights in November 2025
|
Reviewed: February 12, 2026
9/10
24-hour bar spacious room comfy buffet
The 24-hour bar suited me. The hotel offered rooms that felt bigger than expected for two adults with two kids. I observed a comfy breakfast buffet.
I had trouble locating my room due to unclear signs.
0 Helpful
Bill from United States
Family with children
Standard Queen Room
4 nights in November 2025
|
Reviewed: February 08, 2026
9/10
solid stay
clean rooms 24h restaurant
i liked that the 24h restaurant and bar are available. rooms are big and its very clean, i found.
0 Helpful
Jade from Canada
Family with children
Standard Queen Room
3 nights in November 2025
|
Reviewed: February 08, 2026
7/10
Balanced Stay Experience
food variety convenient location expensive laundry intermittent wi-fi
The location is quite convenient, with easy access to various restaurants and shops nearby. I also liked the breakfast options. They provided a wide variety of choices, so it was easy to find something I liked (especially the fresh fruit!).
I noticed the laundry service seemed quite expensive. To have my laundry done elsewhere cost about the same as getting my socks washed there. The Wi-Fi would also cut out intermittently. It stopped working for a few minutes and then came back on in cycles.
0 Helpful
Philip from United Kingdom
Single
superior queen room
3 nights in November 2025
|
Reviewed: February 06, 2026
6/10
expensive laundry qr code
the breakfast was acceptable , but it was not extraordinary.
The laundry service seemed excessively expensive . I could have done my laundry elsewhere for the price of washing a few socks. the wifi also cut out frequently , disrupting my ability to work. i had to constantly ask for information that should have been readily available.
0 Helpful
Ross from United States
Family with children
Standard Queen Room Sofa
3 nights in November 2025
|
Reviewed: December 14, 2025
9/10
fantastic hotel experience!
amazing location friendly staff
i found the location amazing , very close to the park. the staff were very friendly and accommodating to all requests.
the room i had faced the street , and i could hear the vehicles passing by at night. my wife is a light sleeper and it woke her up a few times.
Rooms
9/10
the room had great little amenities , like a bathrobe and nice toiletries. the beds were really comfortable. it was a standard queen room sofa , very clean and well maintained.
0 Helpful
|
Sophia from Greece
Family with children
Standard Twin Room Sofa
3 nights in November 2025
|
Reviewed: December 01, 2025
6/10
connecting door confusing layout
the location near retiro park was acceptable.
My room had a connecting door to another room's bathroom and i heard the other guests very clearly at 7:30 in the morning. they were making unpleasant noises for half an hour and it woke me up. the hotel layout was confusing too. I searched for my room for 15 minutes because the signs were unclear regarding odd and even numbers.
0 Helpful
ross from united kingdom
Family with children
standard queen room
4 nights in June 2025
|
Reviewed: June 26, 2025
9/10
good breakfast service comfortable room easy park access
i found the breakfast service quite good , offering many food options. the room was comfortable, including amenities such as a bathrobe. the location made it easy to walk to places like el retiro park.
the gym was very small.
0 Helpful
Show more reviews
FAQs
About Novotel Madrid Center
How far is Novotel Madrid Center from Adolfo Suarez Madrid-Barajas Airport?
The hotel is located 25 km from Adolfo Suarez Madrid-Barajas Airport.
What room amenities can guests expect at Novotel Madrid Center?
Rooms are equipped with free Wi-Fi, air conditioning, a flat-screen TV, a safe, and a private bathroom with a rain shower.
Is there a restaurant on-site at Novotel Madrid Center?
The hotel features an on-site restaurant, Eat Bar, serving local and Mediterranean cuisine.
What leisure facilities are available at Novotel Madrid Center?
Guests can enjoy a rooftop seasonal outdoor pool, a fitness center, and a children's play area.
How close is Novotel Madrid Center to major attractions in Madrid?
The hotel is an 8-minute walk from El Retiro Park and 2 km from the Thyssen-Bornemisza Museum.
What parking options are available at Novotel Madrid Center?
Public parking is available on-site for 25 EUR per day and requires prior reservation.
How many meeting rooms are available at Novotel Madrid Center?
The hotel boasts 20 conference rooms equipped with the latest technology for business events.
What additional amenities does Novotel Madrid Center provide for families?
The hotel offers children's buffet options, cots, board games, and a kids' corner.
Are there any nearby dining options close to Novotel Madrid Center?
Nearby restaurants include Bar Jacaranda, Taberna de O'Donnell, and La Doma, all within 0.5 km.
How can guests access the Goya metro station from Novotel Madrid Center?
Goya metro station is located 500 meters from the hotel.
Is there a swimming pool at Novotel Madrid Center?
Yes, the hotel features a rooftop seasonal pool with panoramic city views.
Are there any unique features at Novotel Madrid Center?
The hotel offers a complimentary smartphone device for guests and a rooftop bar with city views.
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