Key details

About the Hotel

O Donnell 53, Madrid, 28009

Close to El Retiro Park

Great

8.7

8.9

/10

4.2

Loved by Novotel Madrid Center guests

Clean hotel

Helpful staff

Good breakfast

Comfortable beds

Great location

Large rooms

"This hotel in centre of Madrid is amazing: it has a 24h open restaurant!"

Joseph-2000-2000

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"Its a super comfortable place to be with kids as they have great breakfast service and amazing food options on site."

Claudia from United States

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"Good breakfast, well designed bathroom, and great to have an iron and ironing board"

ROBERT

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4-star hotel in Madrid's Salamanca district with a rooftop pool

Location

Novotel Madrid Center sits in Madrid's Salamanca district, 200 metres from the 24-hour Airport Express bus stop. El Retiro Park is an 8-minute walk from the hotel, and the Thyssen-Bornemisza Museum is within a 20-minute walk. O'Donnell metro station is 450 metres away, and Madrid-Barajas Airport is about a 10-minute drive.

Rooms

All rooms have wooden floors, a 49-inch Smart TV with Chromecast, and a private bathroom with a bath or rain shower. Superior and Executive rooms include a Nespresso coffee machine. The hotel offers flexible room arrangements including interconnected rooms.

Business & Meetings

The hotel has 30 fully equipped meeting and conference rooms with the latest technology, making it a leading MICE hotel in Madrid. Guests have access to Mac computers in the meeting spaces. The business centre also offers fax/photocopying and express check-in/check-out.

Dining

The Eat Bar restaurant serves traditional dishes in a relaxed setting and has a large screen for live sport events. Breakfast is a buffet with a wide variety, including a juice bar and kid-friendly options. The on-site bar also offers wine/champagne and snack bar service.

Family & Recreation

The rooftop terrace has a seasonal swimming pool with a pool bar and city views, though it is only 3-4 feet deep. Children have access to a playground, board games, an indoor play area, and live sport events. The fitness centre includes treadmills, bikes, an X-trainer, and weight machines.

Highlights

Location: Salamanca district, 200 m from Airport Express bus

Rooms: 49-inch Smart TV with Chromecast, Nespresso in Superior

Business: 30 meeting rooms with Mac computers

Dining: Eat Bar restaurant with live sport events

Family: Playground, indoor play area, interconnected rooms

Recreation: Rooftop pool with bar and city views

“This modern hotel in Madrid's Salamanca district emphasizes both family-friendly features and business conveniences, and stands out for its rooftop pool, a refreshing addition for an urban hotel. I appreciate the range of dining options and its proximity to transport links and El Retiro Park. It strikes me as a solid base for exploring the city or hosting events.”

Grace WhitmanContent & Editorial Director at Familyhotels

Location: Perfect

9.1/10Review score

View our interactive map

Highlights from guests

DiningBreakfast Heaven

Breakfast was a highlight, offering everything from fresh smoothies to delicious churros. The variety was exceptional.

Maria from Spain

Review on

Guest ParkingEasy Parking

Arriving after a long drive was stress-free thanks to the hotel's easy and accessible parking.

David from United Kingdom

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Room FeaturesQuiet Comfort

The rooms are very quiet. I got a room overlooking the Spanish Mint, ensuring a peaceful stay.

Pierre from France

Review on

Sports & FitnessRooftop Pool

The hotel features a great rooftop area with a swimming pool and city views.

Hans from Netherlands

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Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included

Standard Twin Room
2 persons
270 sq. feet
2 Single beds
Air conditioning
Heating
room details
Standard Queen Room
2 persons
270 sq. feet
1 Queen-size bed
Air conditioning
Heating
room details
Standard Queen Room Sofa
2 persons
270 sq. feet
1 Queen-size bed and 1 Sofa bed
Air conditioning
Heating
room details

Show all rooms

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones

Facilities: Great

8.8/10Review score

General

No smoking on site
Wi-Fi
On-site car park
Handicap parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Coffee shop
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Services

Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet
Board games
Children's play area

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Rooftop pool
Seasonal outdoor pool
Sun loungers
Sun terrace
Garden area
Leisure/ TV room
Solarium
Pool with view
Shallow end

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Dining Onsite

At the Novotel Madrid Center, dining transforms into a delightful exploration of Mediterranean and Spanish flavors. The Eat Bar by Novotel invites guests to savor traditional dishes, craft drinks, and a relaxed atmosphere, making it the perfect spot for any meal, from casual lunch to evening cocktails.

Eat Bar by Novotel

Mediterranean and Spanish dishes with local influences

Ambiance

Modern and relaxed, featuring both indoor and terrace seating with views of the rooftop pool

Key Offerings

A variety of authentic tapas and traditional meals, complemented by a selection of artisan beers and cocktails. Enjoy room service via WhatsApp for an even more relaxed dining experience.

Reservation

Not needed

Open for lunch, dinner, high tea, and cocktail hour; 24-hour service available.

Novotel Madrid Center Location

O Donnell 53, Madrid, 28009

Map view

City landmarks

Square

Plaza Mayor

1.9 mi

Casino

Gran Via

1.7 mi

Landmark

Plaza de Toros de Las Ventas

1.3 mi

Square

Puerta del Sol

1.7 mi

Museum

Museo Nacional Centro de Arte Reina Sofia

1.4 mi

Museum

Museo Nacional Thyssen-Bornemisza

1.2 mi

Public Building

Cybele Palace

1.1 mi

Landmark

Palacio de Cristal

1.0 mi

Landmark

Calle Ponzano tapas

2.0 mi

Museum

Plaza de Cibeles

1.1 mi

Museum

Museo Sorolla

1.4 mi

Museum

National Archaeological Museum

1.0 mi

Theatre

Reina Victoria Theatre

1.5 mi

Museum

CaixaForum Madrid

1.3 mi

Landmark

Bridge of Alcala

5100 ft

Library

National Library of Spain

1.0 mi

Nearby

C/ O'Donnell

Torrespana

500 ft

Avenida de Felipe II S/N

Community of Madrid Sports Centre

1000 ft

Restaurants

Rodilla

100 ft

Plaza Manuel Becerra 4 Local

El Horno de O'Donnell

200 ft

Calle o'Donnell 53

Taberna de O'Donnell

200 ft

Calle o'Donnell 46

Comarca de Aliste

400 ft

Calle Duque de Sesto 54

La Hoja

700 ft

48 Calle del Doctor Castelo

La Manon

500 ft

Calle o'Donnell 47

El Pequeno Barco

800 ft

Calle Jorge Juan 104

Taberna Laredo

1200 ft

30 Calle del Dr. Castelo

Explore Madrid

Local Highlights

El Retiro Park

17 minutes walking

A vast green oasis in the heart of Madrid, perfect for a leisurely stroll, picnics, and paddle boating on the lake.

Museo Nacional Thyssen-Bornemisza

25 minutes walking

Impressive art collection featuring works from the Middle Ages to the late 20th century. Offers guided tours and occasional free entry.

Plaza de Cibeles

20 minutes walking

Iconic square known for its stunning fountain and the impressive Cybele Palace, a must-see for photo enthusiasts.

Palacio de Cristal

20 minutes walking

Beautiful glass pavilion hosting temporary art exhibits and surrounded by picturesque gardens, ideal for a peaceful escape.

Community of Madrid Sports Centre

4 minutes walking

Offers various sports facilities, including swimming pools and gyms, perfect for fitness enthusiasts and families.

Bike Rental at El Retiro Park

17 minutes walking

Rent bikes to explore El Retiro Park at your own pace. Ideal for families and thrill-seekers looking for outdoor fun.

Yoga Classes Near the Park

10 minutes walking

Relaxing yoga sessions in nearby studios, providing a soothing escape for guests seeking tranquility and wellness.

Rodilla

1 minute walking

Casual eatery famous for sandwiches and fresh salads, ideal for a quick bite. Vegetarian options available.

El Horno de O'Donnell

1 minute walking

Charming bakery serving delicious pastries and local fare. A great spot for breakfast or an afternoon coffee.

La Hoja

3 minutes walking

Innovative dining with a focus on fresh, seasonal ingredients. Reservations recommended for this popular local spot.

Teatro de Madrid

30 minutes walking

Offering a range of performances from ballet to contemporary plays. A cultural hub for all ages, with family-friendly shows.

Jazz Bar Near Gran Via

30 minutes driving

Lively jazz venue featuring local musicians, perfect for a night out. Check for weekly live sessions and themed events.

Tips on navigating the city

City Centre
Madrid 30 min · 1.6 mi
Airports
Adolfo Suarez Madrid-Barajas (MAD) 34 min · 13.7 mi
Underground
O'Donnell 4 min · 1000 ft
Goya Station 6 min · 1700 ft
Bus
Bus stop 22 min · 9.1 mi

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Property information and rules

Check-in

from 14:00-23:59

Check-out

until 12 pm

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

The hotel offers a full breakfast at the price of EUR 26.0 per person.

Children & extra beds

Maximum capacity of extra beds in a room is 1.

Pets

Pets are not allowed.

Languages

English, Spanish, Italian

Number of floors:

Number of rooms:

825

Former name

Hotel Convencion

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.

Review summary

Based on recent reviews

Novotel Madrid Center enjoys a favorable location close to Goya in the Salamanca district, making it convenient for shopping and dining; El Retiro Park is also within walking distance. Guests appreciate the spacious and clean rooms, some noting the comfortable beds and the convenience of the parking garage. While the gym has been described as small by some visitors, many rave about the breakfast service, which offers a wide array of choices.

Review score

Based on 5 verified reviews

8.4 /10

Great

100%

Recommend

Location

9.1/10

Cleanliness

9.0/10

Free Wi-Fi

7.9/10

Value for money

7.9/10

Pros

Kind staff

Clean rooms

Good breakfast

Rooftop terrace

Modern rooms

Cons

Uncomfortable beds

Expensive price

based on 2532 reviews

4/5

Ralph from Canada

Family with children

Executive Queen Room Lounge Area

3 nights in November 2025

Reviewed: February 12, 2026

9/10

24-hour bar spacious room comfy buffet

The 24-hour bar suited me. The hotel offered rooms that felt bigger than expected for two adults with two kids. I observed a comfy breakfast buffet.

I had trouble locating my room due to unclear signs.

0 Helpful

Bill from United States

Family with children

Standard Queen Room

4 nights in November 2025

Reviewed: February 08, 2026

9/10

solid stay

clean rooms 24h restaurant

i liked that the 24h restaurant and bar are available. rooms are big and its very clean, i found.

0 Helpful

Ross from United States

Family with children

Standard Queen Room Sofa

3 nights in November 2025

Reviewed: December 14, 2025

9/10

fantastic hotel experience!

amazing location friendly staff

i found the location amazing , very close to the park. the staff were very friendly and accommodating to all requests.

the room i had faced the street , and i could hear the vehicles passing by at night. my wife is a light sleeper and it woke her up a few times.

Rooms

9/10

the room had great little amenities , like a bathrobe and nice toiletries. the beds were really comfortable. it was a standard queen room sofa , very clean and well maintained.

0 Helpful

Sophia from Greece

Family with children

Standard Twin Room Sofa

3 nights in November 2025

Reviewed: December 01, 2025

6/10

connecting door confusing layout

the location near retiro park was acceptable.

My room had a connecting door to another room's bathroom and i heard the other guests very clearly at 7:30 in the morning. they were making unpleasant noises for half an hour and it woke me up. the hotel layout was confusing too. I searched for my room for 15 minutes because the signs were unclear regarding odd and even numbers.

0 Helpful

ross from united kingdom

Family with children

standard queen room

4 nights in June 2026

Reviewed: June 26, 2025

9/10

good breakfast service comfortable room easy park access

i found the breakfast service quite good , offering many food options. the room was comfortable, including amenities such as a bathrobe. the location made it easy to walk to places like el retiro park.

the gym was very small.

0 Helpful

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