Novotel Madrid Center Business photoNovotel Madrid Center Interior photoNovotel Madrid Center Room photo

Novotel Madrid Center – A Favorite for Families in Madrid

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Check rooms and rates
From$174 /night
Check-in
03Aug
Check-out
04Aug
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

O Donnell 53, Madrid, 28009
-
Close to El Retiro Park
Great
8.7
8.9
/10
4.2
4.2
/5

4-star business hotel in Madrid's Salamanca District with 20 meeting rooms

Business & Events

Novotel Madrid Center has 30 fully equipped meeting rooms with the latest technology, positioning it as a leading MICE hotel in Madrid. Guests have access to Mac® computers for presentations and work tasks. A business centre is available, along with fax and photocopying services.

Dining

The Eat Bar restaurant serves traditional dishes in a relaxed setting, with a large screen showing major sports events. A coffee house is on site for quick drinks, and the breakfast buffet offers a generous variety. Kid-friendly buffet options and special diet menus are also available.

Recreation & Pool

The rooftop terrace has a seasonal outdoor swimming pool with a pool bar and sun loungers. The pool offers city views and includes a shallow end for children. A solarium and outdoor furniture are available on the terrace.

Family

A children's playground is on site, and board games and puzzles are available for indoor play. Live sport events are shown on the large screen in the Eat Bar. Interconnected rooms offer flexible accommodation for families.

Accessibility & Services

The hotel has wheelchair-accessible rooms and public areas, with grab rails in toilets and a raised toilet. Visual aids include Braille signage, and an emergency cord is installed in bathrooms. A 24-hour front desk, concierge service, and luggage storage are all available.

Highlights

Location: 200 m from Airport Express bus stop

Rooms: 49' Smart TV with Chromecast

Dining: Eat Bar restaurant with sports events

Business: 30 meeting rooms with Mac® computers

Pool: Rooftop pool with city views

Family: Children's playground & interconnected rooms

“This modern hotel in Madrid's Salamanca district emphasizes both family-friendly features and business conveniences, and stands out for its rooftop pool, a refreshing addition for an urban hotel. I appreciate the range of dining options and its proximity to transport links and El Retiro Park. It strikes me as a solid base for exploring the city or hosting events.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
  • Standard Twin Room
    2 persons
    25 sq. feet
    2 Single beds
    Air conditioning
    Heating
  • Standard Queen Room
    2 persons
    25 sq. feet
    1 King-size bed
    Air conditioning
    Heating
  • Standard Queen Room Sofa
    2 persons
    25 sq. feet
    1 King-size bed
    Air conditioning
    Heating
Show all rooms

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!
August 2026 - August 2027
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Check-in/ Check-out

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.8/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Lift
  • Coffee shop
  • Vending machines
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle

Services

  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet
  • Board games
  • Children's play area

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Rooftop pool
  • Seasonal outdoor pool
  • Sun loungers
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Solarium
  • Pool with view
  • Shallow end

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
Show more

Dining Onsite

At the Novotel Madrid Center, dining transforms into a delightful exploration of Mediterranean and Spanish flavors. The Eat Bar by Novotel invites guests to savor traditional dishes, craft drinks, and a relaxed atmosphere, making it the perfect spot for any meal, from casual lunch to evening cocktails.
  • Eat Bar by Novotel

    Mediterranean and Spanish dishes with local influences
    Ambiance
    Modern and relaxed, featuring both indoor and terrace seating with views of the rooftop pool
    Key Offerings
    A variety of authentic tapas and traditional meals, complemented by a selection of artisan beers and cocktails. Enjoy room service via WhatsApp for an even more relaxed dining experience.
    Reservation
    Not needed
    Open for lunch, dinner, high tea, and cocktail hour; 24-hour service available.

Novotel Madrid Center Location

O Donnell 53, Madrid, 28009
Explore Madrid
Local Highlights
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
El Retiro Park
El Retiro Park
17 minutes walking
A vast green oasis in the heart of Madrid, perfect for a leisurely stroll, picnics, and paddle boating on the lake.
Museo Nacional Thyssen-Bornemisza
Museo Nacional Thyssen-Bornemisza
25 minutes walking
Impressive art collection featuring works from the Middle Ages to the late 20th century. Offers guided tours and occasional free entry.
Plaza de Cibeles
Plaza de Cibeles
20 minutes walking
Iconic square known for its stunning fountain and the impressive Cybele Palace, a must-see for photo enthusiasts.
Palacio de Cristal
Palacio de Cristal
20 minutes walking
Beautiful glass pavilion hosting temporary art exhibits and surrounded by picturesque gardens, ideal for a peaceful escape.
Community of Madrid Sports Centre
Community of Madrid Sports Centre
4 minutes walking
Offers various sports facilities, including swimming pools and gyms, perfect for fitness enthusiasts and families.
Bike Rental at El Retiro Park
17 minutes walking
Rent bikes to explore El Retiro Park at your own pace. Ideal for families and thrill-seekers looking for outdoor fun.
Yoga Classes Near the Park
10 minutes walking
Relaxing yoga sessions in nearby studios, providing a soothing escape for guests seeking tranquility and wellness.
Rodilla
1 minute walking
Casual eatery famous for sandwiches and fresh salads, ideal for a quick bite. Vegetarian options available.
El Horno de O'Donnell
1 minute walking
Charming bakery serving delicious pastries and local fare. A great spot for breakfast or an afternoon coffee.
La Hoja
3 minutes walking
Innovative dining with a focus on fresh, seasonal ingredients. Reservations recommended for this popular local spot.
Teatro de Madrid
30 minutes walking
Offering a range of performances from ballet to contemporary plays. A cultural hub for all ages, with family-friendly shows.
Jazz Bar Near Gran Via
30 minutes driving
Lively jazz venue featuring local musicians, perfect for a night out. Check for weekly live sessions and themed events.
Tips on navigating the city
  • City Centre
    Madrid 30 min  ·  1.6 mi
  • Airports
    Adolfo Suarez Madrid-Barajas (MAD) 34 min  ·  13.7 mi
  • Underground
    O'Donnell 4 min  ·  1000 ft
    Goya Station 6 min  ·  1700 ft
  • Bus
    Bus stop 22 min  ·  9.1 mi
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Check Rates
Property information and rules
Check-in
from 14:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site (reservation might be needed) at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of EUR 26 per person per day.
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are not allowed.
Languages
English, Spanish, Italian
Number of floors:
8
Number of rooms:
864
Former name
Hotel Convencion

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Review summary
Based on recent reviews
Powered by AI
Novotel Madrid Center enjoys a favorable location close to Goya in the Salamanca district, making it convenient for shopping and dining; El Retiro Park is also within walking distance. Guests appreciate the spacious and clean rooms, some noting the comfortable beds and the convenience of the parking garage. While the gym has been described as small by some visitors, many rave about the breakfast service, which offers a wide array of choices.
Show moreShow less
Review score
Based on 2066 verified reviews
8.5 /10
Great
87 %
Recommend
Breakfast
9.4/10
Location
9.1/10
Paid Wi-Fi
7.6/10
Free WiFi
7.9/10
Pros
Kind staff
Clean rooms
Good breakfast
Rooftop terrace
Modern rooms
Cons
Uncomfortable beds
Expensive price
Guest reviews
based on 2066 reviews
8.5/10
based on 2532 reviews
4/5
based on 5467 reviews
8.7/10
Ralph from Canada
Family with children
Executive Queen Room Lounge Area
3 nights in November 2025
|
Reviewed: February 12, 2026
9/10
24-hour bar spacious room comfy buffet
The 24-hour bar suited me. The hotel offered rooms that felt bigger than expected for two adults with two kids. I observed a comfy breakfast buffet.
I had trouble locating my room due to unclear signs.
0 Helpful
Bill from United States
Family with children
Standard Queen Room
4 nights in November 2025
|
Reviewed: February 08, 2026
9/10

solid stay

clean rooms 24h restaurant
i liked that the 24h restaurant and bar are available. rooms are big and its very clean, i found.
0 Helpful
Philip from United Kingdom
Single
superior queen room
3 nights in November 2025
|
Reviewed: February 06, 2026
6/10
expensive laundry qr code
the breakfast was acceptable , but it was not extraordinary.
The laundry service seemed excessively expensive . I could have done my laundry elsewhere for the price of washing a few socks. the wifi also cut out frequently , disrupting my ability to work. i had to constantly ask for information that should have been readily available.
0 Helpful
Ross from United States
Family with children
Standard Queen Room Sofa
3 nights in November 2025
|
Reviewed: December 14, 2025
9/10

fantastic hotel experience!

amazing location friendly staff
i found the location amazing , very close to the park. the staff were very friendly and accommodating to all requests.
the room i had faced the street , and i could hear the vehicles passing by at night. my wife is a light sleeper and it woke her up a few times.
Rooms
9/10
the room had great little amenities , like a bathrobe and nice toiletries. the beds were really comfortable. it was a standard queen room sofa , very clean and well maintained.
0 Helpful
|
Show more
Sophia from Greece
Family with children
Standard Twin Room Sofa
3 nights in November 2025
|
Reviewed: December 01, 2025
6/10
connecting door confusing layout
the location near retiro park was acceptable.
My room had a connecting door to another room's bathroom and i heard the other guests very clearly at 7:30 in the morning. they were making unpleasant noises for half an hour and it woke me up. the hotel layout was confusing too. I searched for my room for 15 minutes because the signs were unclear regarding odd and even numbers.
0 Helpful
ross from united kingdom
Family with children
standard queen room
4 nights in June 2025
|
Reviewed: June 26, 2025
9/10
good breakfast service comfortable room easy park access
i found the breakfast service quite good , offering many food options. the room was comfortable, including amenities such as a bathrobe. the location made it easy to walk to places like el retiro park.
the gym was very small.
0 Helpful
FAQs
About Novotel Madrid Center
What are the check-in and check-out times at Novotel Madrid Center?
Check-in is at 14:00 and check-out is at 12:00.
How far is Novotel Madrid Center from Adolfo Suarez Madrid-Barajas Airport?
The hotel is located 25 km from Adolfo Suarez Madrid-Barajas Airport.
What room amenities can guests expect at Novotel Madrid Center?
Rooms are equipped with free Wi-Fi, air conditioning, a flat-screen TV, a safe, and a private bathroom with a rain shower.
Is there a restaurant on-site at Novotel Madrid Center?
The hotel features an on-site restaurant, Eat Bar, serving local and Mediterranean cuisine.
What leisure facilities are available at Novotel Madrid Center?
Guests can enjoy a rooftop seasonal outdoor pool, a fitness center, and a children's play area.
How close is Novotel Madrid Center to major attractions in Madrid?
The hotel is an 8-minute walk from El Retiro Park and 2 km from the Thyssen-Bornemisza Museum.
What parking options are available at Novotel Madrid Center?
Public parking is available on-site for 25 EUR per day and requires prior reservation.
How many meeting rooms are available at Novotel Madrid Center?
The hotel boasts 20 conference rooms equipped with the latest technology for business events.
What additional amenities does Novotel Madrid Center provide for families?
The hotel offers children's buffet options, cots, board games, and a kids' corner.
Are there any nearby dining options close to Novotel Madrid Center?
Nearby restaurants include Bar Jacaranda, Taberna de O'Donnell, and La Doma, all within 0.5 km.
How can guests access the Goya metro station from Novotel Madrid Center?
Goya metro station is located 500 meters from the hotel.
Is there a swimming pool at Novotel Madrid Center?
Yes, the hotel features a rooftop seasonal pool with panoramic city views.
Are there any unique features at Novotel Madrid Center?
The hotel offers a complimentary smartphone device for guests and a rooftop bar with city views.

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